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Profit-Web® SQL > E-control

Profit-Web. “E-control” – management of documents’ ant tasks’ movement. The business management system confirms the work quality control.

Main standard roles of the system are: Registrar, Tutor, Performer and Observer. Users might have one or several roles, there is a possibility to create new roles.

Registrar – a person, who enters data, documents, problems into the system and directs that to the tutor. There is a possibility to direct any data to the system from other outside systems like: Alga 2000® or Profit-W®.

Tutor – usually lower level manager, who receives a document and decides what to do with it. If the document is not from his field, he/she can transfer that document to another tutor, if user rights allow, in another case the tutor returns the document to the registrar who decides what to do with the document. If the document the tutor received is correctly sent to him/her, the tutor creates the particular task or tasks according to the document data and transfers these tasks to performers. After transferring tasks, the tutor follows how the tasks are completed and after completion the tutor informs the registrar about the fact. The registrar can follow the level of tasks completion anytime. 

Performer – performs on given tasks and records those facts in the system. The tutor receives completed task and transfers it to check whether the task was completed as it was designed, if the task is not completely finished the tutor returns the task to the same performer or different one. The performer records every job he/she completed in the system as well as records all his/her work plans.  

Observer – manager, who overviews everything and accepts appropriate decisions.

This movement of the cycle confirms the work quality and helps to install quality management system ISO 9000 as well.

This module offers:

  • To register documents;
  • To tutor the documents;
  • To fill and follow the level of tasks completion;
  • To fill and overview work plans;
  • To enter and transfer tasks for performers;
  • To follow the state of the document (accepted, rejected, performing, finished);
  • To follow how the performers complete their work plans;
  • To create your own roles and descriptions;
  • To assign roles to the users;
  • To assign document types to the roles: to adjust or just observe fields, rename them;
  • To create your own types of the documents, state, priorities, goals and other catalogues;
  • To set up user rights – who can enter, overview, adjust or delete documents;
  • The tutor (and a performer if user rights allow) can plan tasks completion timing;
  • To add various fields near documents, tasks, work plans like: tariffs, kilometres, payable hours, sums (contract, paid), dates, (preferable, planned) and other (fields are shown near roles and document types);
  • To follow the change of the tutor, documents and tasks history;
  • To create long term department plans and connect them to the short term plans (tasks);
  • To receive tasks from other modules like: “CRM”, “Project management” and other outside systems like Alga 2000® or Profit-W®;
  • To perform the document, task search, to filter according to various criteria;
  • To attach files to the document (doc, xls, bmp, or any other);
  • E-control is one of Profit-Web modules, therefore it has all Profit-Web advantages;
  • To form and print out the report regarding work completed during a week;
  • To form and print out the report regarding ongoing tasks;
  • To form and print out the report regarding detailed description of ongoing work;
  • To form and print out the report regarding effectiveness of the work.

It is a perfect tool for managers to control work activities, when they can see every job in progress, its completion level and history of job completed (according clients, departments, products, and other criteria).  Managers can also get reports, which can be used for analysis later on, to find out company’s weaknesses and strengths. Managers can value employees’ efficiency according to the task summary which shows delayed and on time completed tasks. The system helps to ensure the client will get his ordered task without any delays. It also allows to plan and schedule all the tasks, employees’ working time and to control the progress of the plans set.

   
© 2005 "Edrana"
Solution: Infoluitai

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